What Is the Difference Between Polls and Surveys?

Engagement Strategies

Oct 23, 2024

10/23/24

4 Min Read

Polls and surveys are two common methods of obtaining feedback from the target population and they are quite distinct from one another.

What Is the Difference Between a Poll and a Survey?
What Is the Difference Between a Poll and a Survey?
What Is the Difference Between a Poll and a Survey?

Nowadays in the world of the internet focusing on consumers, viewers, and responses is critical since data is power in the modern era. Of all the forms, the two most common approaches used to gather this feedback are polls and surveys. Even though they seem to be rather similar, they function differently and might be used with more success in some cases. It might be a little easier to understand which tool is best suited for the type you want.

1. Definition and Scope: 

Definition and Scope

The simplest difference between polls and surveys is the amount and level of detail of information being collected.

Polls: A poll is a very basic instrument that consists of asking one question to a large number of people to determine an opinion or choice about a specific subject. Because poll questions are usually brief and straightforward, they may look something like this: “Yes or No?” or “What’s your choice?” 

Surveys: On the other hand, the survey is more generic research that is usually composed of a number of questions related to a certain theme. Surveys are more specific in their focus and increasingly use different kinds of questions including multiple-choice questions, essay questions, and rating scales. 

2. Purpose and Use Case: 

Purpose and Use Case

To a great extent, whether to use a poll or a survey mostly depends on what your goal is.

Poll Purpose: What is more, Polls are valuable for accumulating efficient simple data from an extensive population. They are apropos for opinion polls on events taking place gaining an immediate reaction on a product or for quick decision-making. 

Survey Purpose: Questionnaires are used therefore when more elaborate information is needed. These could be applied to customer satisfaction surveys, employee engagement surveys, or any other feasibility surveys. Compared to surveys, VSA gives results of what people think, but also why they think that way, which gives more information about the response.

3. Question Types and Formats: 

Question Types and Formats

The third and final difference between polls and surveys is the versatility of the questions being asked.

Polls: A poll, which may be called a ballot if multiple-choice, is usually said to have only one question which may be of the Yes/No type or multiple choice. The aim is to keep things as simple as possible, let a user make a decision in a short amount of time, to let the results be processed at an equally fast pace.

Surveys: Unlike surveys which afford delivery options encompassing a choice of question types, it is much more flexible. Besides MCQs, survey questions can also be of the following types: nominal option open-ended questions and scaled option open-ended questions; Likert type questions where respondents express their opinion on a certain scale (e.g. social satisfaction ranging from 1 to 10).

4. Data Collection and Analysis: 

Data Collection and Analysis

The data gathered from polls and surveys also varies in terms of the kind of data, broader and more specific.

Poll Data: Polls collect light information that is, however, helpful. Due to their limited focus to just one question only, polls are very useful, especially when an organization/ governing body wants to get a brief idea about public opinion at a particular time, but they don’t provide the depth available from formal research which is often needed especially when an organization/governing body is planning on making important decisions. 

Survey Data: Surveys provide accurate, detailed, and vast information. Because surveys encompass more than one question, it becomes easier to capture aspects, patterns, and trends, as well as multiple perspectives on aspects among the respondents. Using the survey results takes more time, yet the results are usually more useful for making strategic long-term decisions.

5. Estimation of Time for the Respondents: 

Estimation of Time for the Respondents

This is because the time that is taken when conducting a poll and the time that is taken when conducting a survey is a critical consideration.

Poll Time: Polls can be conducted with little time spent on it. Since only one question is posed in a poll, it can be answered almost instantaneously; therefore it serves as one of the preferred options when choosing Poll type for those users who do not have time to spend much time on the poll.

Survey Time: Surveys hence, take more time since they normally include several questions. They can vary from a few minutes to about 20 depending on the time and activity features that were presented. Although longer surveys may discourage some users from responding, the use of inducements (such as discount coupons for the firm’s products) is normally incorporated to ensure that the users complete the surveys.

6. Engagement and User Experience (UE): 

Engagement and User Experience (UE)

Another indicator is the use of polls as compared to surveys where the manner used by the users differs.

Poll Engagement: Since polls are fast and easy, they usually generate more traffic or views than other posts. They are more willing to spend a couple of seconds responding to a poll than they are willing to spend a couple of minutes on a more elaborate survey. This makes polls perfect for reaching massive amounts of people especially on social media or within an application while people prefer to engage in little information processing at a time.

Survey Engagement: Although polls are end-user facing while surveys are meant for collecting data from a set of questions, which may not be interesting for end-users, surveys take time and focus while polls don’t hence the level of engagement is usually low. 

7. Flexibility and Adaptability: 

Flexibility and Adaptability

It should be noted, however, that both tools provide flexibility, though in rather different ways.

Polls: Polls are less interactive because they can only accommodate one question at a time. That is why they use various platforms, including websites and social media, email, and applications as well.

Surveys: Surveys are more flexible in what they allow you to ask in the questionnaire. They can focus on several issues and can be designed with simple multiple choices to complicated, integrated questionnaires. Website surveys can also be included, or be sent to participants by email, or be more formal and used in research.

Conclusion

Polls and surveys are two common methods of obtaining feedback from the target population and they are quite distinct from one another. A poll is a rapid and effective means of surveying simple answers, providing instant direction or public response to a singular question. While polls are ordinary and general, surveys are more detailed and are best used for extensive questionnaires, customer satisfaction, or employee satisfaction research.  

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